Job Description:

Stakeholder Engagement Lead

Reporting to: Stakeholder Manager

Role and Responsibilities:

  • Working closely with the Stakeholder Manager, Communications Lead, Project Manager, and other team members, oversee and manage engagement with key stakeholders including major retailers, small and medium businesses, industry & business representative bodies, community organisations and residents to establish strong working relationships
  • Development and successfully deliver stakeholder engagement plans in accordance with the overarching stakeholder engagement strategy
  • Manage stakeholder mapping and prepare communications to stakeholders and respond to stakeholder enquiries
  • Manage stakeholder engagement coordinators, providing guidance and programming their workload and activities to ensure timelines and delivery requirements are met
  • Work collaboratively with other members of the wider project delivery team, including the design, architectural, programming and construction disciplines
  • Provide briefings and support to technical teams for meetings with stakeholders
  • Arrange and attend stakeholder meetings with technical team members and ensure stakeholder responses and requests to technical teams are responded to within agreed timescales
  • Ensure accurate audit trail maintained of all stakeholder engagement and all contact/activities are recorded on stakeholder database
  • Attend client-facing meetings, collaborative planning workshops and report to client on progress
  • Provide input into weekly/monthly reports for PMO and Project Board

Experience and Skills Required:

  • Significant experience of managing engagement with stakeholder cohorts referred to above and statutory bodies on major high-profile public-sector infrastructure or regeneration projects
  • Understanding of the infrastructure-related political environment, especially at local authority level
  • Experience in developing and successfully implementing stakeholder engagement plans
  • A clear understanding of issues pertaining to project development and familiarity with the consultation and engagement requirements of authorisation and consenting processes
  • Ability to multi-task under pressure, respond quickly to changing situations in complex project environments, prepare responses/narrative quickly and clearly and use personal initiative
  • Good interpersonal and networking skills, highly articulate team player
  • Strong project management and people management skills
  • Familiarity with using various CRM systems essential
  • High degree of accuracy in executing work
  • Ability to schedule work and deliver to tight deadlines
  • Broader project communications experience and skills desirable

If you are interested in joining the team please send your CV to