I’ve been impressed by the quality of stakeholder engagement on this project so far. It’s apparent the team has a genuine interest in hearing what we have to say, and I’m satisfied we’ve had an opportunity to shape the proposals. Also, having a dedicated single point of contact has made communications easy.

Statutory environmental body representative

Lower Thames Crossing

Client: Halcrow-Hyder Joint Venture (HHJV) for Highways England


The Lower Thames Crossing is a proposed new road crossing connecting Kent and Essex, planned to relieve congestion at the existing Dartford Crossing and unlock huge economic growth for the region and the country. Following a major public consultation held earlier this year, the Government is expected to make a decision on the preferred route later in 2016.

Once a route is selected, the next stage involves more detailed design and planning and further investigation and assessment of a wide range of factors including noise, air quality, land and property impacts, cultural heritage, biodiversity, landscape, water resources, construction impacts, costs and finance mechanisms. There will be further public consultation on these detailed elements of the scheme. Highways England will then make a Development Consent Order application, beginning the formal planning process for the new road.

Key Services

Stakeholder engagement and consultation

CJ Associates’ team of stakeholder engagement, communications and consultation specialists have worked closely with our client and key stakeholders on this major infrastructure scheme, including:

  • Developing a comprehensive stakeholder engagement and consultation programme with technical and strategic stakeholders across the project including political, industry, local government, Highways England and broader community interests.
  • Planning and delivery of the the major public consultation on route options held between January and March 2016, resulting in 47,000 responses – the largest ever public consultation for a UK road project.
  • Providing expert stakeholder engagement advice and assistance throughout the options assessment and consultation phase of the project since 2014. The team was recently awarded the next phase of work beginning in 2016 until planned completion of the project in 2025.

Value Added

Our close knit team of stakeholder specialists have worked together during the early scheme definition and consultation stages of this and other complex infrastructure projects and provide a seamless, integrated, well informed stakeholder engagement service for our client.

Read our latest news story on the Lower Thames Crossing here